They didn't respond to my request for an appointment online. When I called them to ask if they received my request and to make an appointment to fix my dishwasher, they hang up the phone as soon as they heard me speak in English. At the very minimum they could have told me in Danish that they don't speak a single word of English before hanging up.

Kære Evelien.
Jeg beklager meget, at du har fået en dårlig oplevelse. Vi vil gøre mere, for at kunne betjene kunder, der kun taler engelsk. Næste gang skal du spørge efter mig, så vil jeg gøre, hvad jeg kan for at hjælpe dig.
Mvh. Martin Rosborg

En fornøjelse der stadig findes butikker der samler op på alle de gamle el-behov man kan have. - Fin og tænksom betjening.